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DOKAY, has adopted the following principles for customer satisfaction:

  • Scientific and technological preeminence
  • Compliance with national and international standards and regulations
  • Effective project management and resource utilization
  • Prompt and timely service
  • Provision of rational and practical solutions at optimum cost
  • Sensitivity to public and environmental health
  • Compliance with requirements of the ISO 9001 Quality Management System as well as continuous improvement of the effectiveness of the System
  • Providing its services in compliance with contractual requirements and company rules, DOKAY Ltd. commits to share its experience with its customers and subcontractors.

Prof. Dr. Coşkun Yurteri
Director

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