DOKAY, has adopted the following principles for customer satisfaction:
- Scientific and technological preeminence
- Compliance with national and international standards and regulations
- Effective project management and resource utilization
- Prompt and timely service
- Provision of rational and practical solutions at optimum cost
- Sensitivity to public and environmental health
- Compliance with requirements of the ISO 9001 Quality Management System as well as continuous improvement of the effectiveness of the System
- Providing its services in compliance with contractual requirements and company rules, DOKAY Ltd. commits to share its experience with its customers and subcontractors.
Prof. Dr. Coşkun Yurteri
Director |